Terms of Use

Last updated: 10 June 2026

1. About These Terms

These Terms govern your access to and use of Ground School, the South African pilot exam-preparation service operated by Morz Group (Pty) Ltd. The Service includes groundschool.aero, its subdomains and supported iOS, Android and Windows applications, including offline functionality where available.

By creating an account or using the Service, you agree to these Terms. Depending on the payment route, a purchase may be processed through PayFast or FastSpring. Where FastSpring acts as Merchant of Record, its checkout and transaction terms also govern that sale. Where PayFast processes a payment, PayFast’s applicable payment and privacy terms govern its payment-processing activities. Our Privacy Policy forms part of these Terms.

IMPORTANT: Please read sections 6, 10, 20 and 21 carefully. They contain safety, cancellation, liability and indemnity provisions that may affect your rights and obligations.

2. Who We Are

Morz Group (Pty) Ltd.

CIPC registration number: 2018/111266/07

VAT number: 4910320086

General contact: info@morzgroup.com

Privacy / PAIA: privacy@morzgroup.com

Place of registration: South Africa

3. South African Law and Consumer Rights

These Terms are governed by South African law. In these Terms, CPA means the Consumer Protection Act 68 of 2008, ECTA means the Electronic Communications and Transactions Act 25 of 2002, and POPIA means the Protection of Personal Information Act 4 of 2013.

Nothing in these Terms excludes, restricts or waives a right or remedy that cannot lawfully be excluded under the CPA, ECTA or other applicable South African law.

4. Eligibility and Children

Ground School is intended for users preparing for South African civil-aviation licences, ratings and examinations.

If you are under 18 and are not legally competent to agree independently to these Terms and the related processing of personal information, a parent, guardian or other competent person must authorise your use of the Service. Do not create an account where the authorisation required by law has not been obtained.

5. What Ground School Provides

Ground School provides digital ground-school courses, reference material, progress tracking and mock examination question banks for the South African aviation-training environment, including the licence, rating and aircraft categories supported by the Service.

The exact content included in a membership, the membership period and the price are displayed before purchase.

6. Critical Aviation and Training Notice

GROUND SCHOOL CONTENT IS FOR EDUCATION AND EXAM PREPARATION. IT IS NOT A SUBSTITUTE FOR OFFICIAL REGULATORY MATERIAL, APPROVED AIRCRAFT DOCUMENTATION OR INSTRUCTION FROM A QUALIFIED AVIATION PROFESSIONAL.

Aviation regulations, technical standards, syllabi and operational information can change. Always verify important information against current SACAA regulations, CATS, AIPs, approved aircraft manuals and the requirements of your ATO/DTO or instructor. Do not use Ground School content as the sole basis for an operational flight decision.

7. Content Production and AI Assistance

Ground School content is developed and maintained with input from subject-matter experts and experienced flight instructors.

We may use generative-AI tools as part of our internal content-production process, including to assist with initial drafting, restructuring, summarisation, ideation or the preparation of question and explanation material. AI-generated output is not published automatically.

Before AI-assisted educational content is published, it is reviewed by a suitably experienced human subject-matter expert or flight instructor. The reviewer may correct, rewrite, supplement or reject the AI-generated material. The final decision to publish content, and editorial responsibility for the published version, remains with Morz Group.

Human review is intended to identify and correct issues such as factual errors, outdated information, unsupported statements, inappropriate wording and other deficiencies. It does not mean that the Service is guaranteed to be completely error-free or current at all times. Sections 6 and 20 therefore continue to apply to all content, whether or not AI assisted in its preparation.

Our use of AI does not mean that Ground School content is issued, approved or endorsed by SACAA, an ATO/DTO, an aircraft manufacturer or any other regulatory or official body unless we expressly state otherwise and have a lawful basis for doing so.

We do not knowingly publish third-party material in a manner that infringes intellectual-property rights. AI assistance does not remove the need for us to respect third-party rights or for users to comply with the intellectual-property restrictions in these Terms.

The AI use described in this section concerns the production of educational content. It is not, merely by virtue of that content-production process, an automated decision about an individual user’s legal rights or other interests.

8. Your Account

You must provide accurate account information and keep your login credentials secure. Accounts are for individual use unless a school or organisational arrangement expressly provides otherwise. Do not share an individual account.

We may suspend or terminate access for serious or repeated breaches, misuse, security risks or unlawful activity, subject to applicable law. You may request account closure or deletion, subject to information we are required or permitted to retain by law.

9. Purchases, Payment Providers and School Accounts

9.1 Subscription periods

Ground School access is sold for the membership period and at the price displayed or quoted before purchase. We may offer different fixed terms or other subscription models in future.

Unless the applicable checkout, quotation or order expressly states otherwise, a Ground School membership is sold as a fixed-term, non-renewing access period. If we introduce an auto-renewing or recurring product, its renewal interval, price, cancellation method and other material renewal terms will be clearly disclosed before purchase.

9.2 PayFast purchases

Where you pay through PayFast, Morz Group remains the supplier of Ground School and the contracting party for the Ground School purchase. PayFast provides payment-processing services for the transaction. PayFast may process payment, transaction, fraud-prevention and related information under its own applicable terms and privacy notice.

Morz Group does not require or intentionally store your full payment-card credentials in order to process a normal PayFast transaction. We receive transaction information needed to confirm payment, provision access, reconcile the order, provide support and maintain legally required business records.

9.3 FastSpring purchases

For orders routed through FastSpring, FastSpring acts as Merchant of Record for the sale. FastSpring’s transaction terms govern the payment transaction, payment methods, tax collection, transaction records and payment-side refund administration. Morz Group’s Terms govern your Ground School account, licence, access to and use of the Service.

9.4 School Accounts (B2B)

A School Account is a business account supplied to an Aviation Training Organisation (ATO), Declared Training Organisation (DTO), flight school, training organisation, company or other business customer for use by its authorised students, personnel or other approved users. These Terms include the commercial terms for School Accounts; a separate set of terms is not required unless Morz Group and the School Account customer expressly agree otherwise in writing.

A quotation, order confirmation or invoice may specify the number of users or entitlements, access period, price, discount, billing arrangement or other commercial particulars for a School Account. If one of those documents expressly differs from this section on a particular commercial matter, the expressly stated commercial term in that document applies to that matter.

The person placing or approving an order for a School Account confirms that they are authorised to bind the relevant school, ATO, company or organisation.

Orders and invoicing. Unless a quotation, order confirmation or invoice states otherwise, School Account orders placed during a calendar month are invoiced monthly. Payment is due by the end of the following calendar month. Prices and invoices will state the applicable VAT treatment, and VAT will be charged where required by law.

Non-payment and suspension. If an invoice is not paid when due, we may suspend the School Account and associated user access until the overdue amount is paid. We will act reasonably in exercising this right. Unless required by law or otherwise agreed in writing, no credit, extension or refund is provided for access time lost because of a suspension resulting from the School Account customer’s non-payment.

Discounts. School Account discounts are offered at our discretion and may be changed or withdrawn for future orders. A change will not retrospectively alter the price of an order already accepted unless the parties agree otherwise.

Users and account administration. A School Account may permit an authorised administrator to allocate access to named users. Individual user accounts remain personal to the relevant user and may not be shared. The School Account customer is responsible for ensuring that user details supplied to us are accurate and that it is lawfully entitled to provide those details and arrange the relevant access. Individual users remain subject to the provisions of these Terms governing use of the Service, content, intellectual property, prohibited conduct, safety and account security.

No resale or transfer. A School Account and its entitlements may be used only for the customer’s own authorised training activities and may not be resold, transferred or commercially redistributed without our prior written agreement.

B2B refunds and credits. Unless a quotation, order confirmation or invoice expressly provides otherwise, School Account charges are not refundable merely because an entitlement is unused or a user does not make full use of the access period after access has been provisioned. This does not exclude any right or remedy that applies mandatorily under South African law.

10. Cancellation, Expiry and Refunds

10.1 Statutory fixed-term cancellation rights

If section 14 of the CPA applies to a fixed-term consumer agreement, an individual consumer may cancel it before expiry by giving at least 20 business days’ notice in writing or another recorded form, subject to amounts owing up to the cancellation date and any reasonable cancellation penalty permitted by law. Any amount that remains the consumer’s property must be credited as required by law.

Section 14 does not apply to transactions between juristic persons, regardless of their annual turnover or asset value. Accordingly, where the School Account customer is a juristic person, the section 14 fixed-term cancellation regime does not apply to that School Account transaction. Other mandatory provisions of the CPA may still apply to a juristic person where the transaction falls within the CPA, and nothing in these Terms excludes a mandatory right that applies.

10.2 Expiry and non-renewing subscriptions

For a product expressly sold as non-renewing, the customer intends and directs that access end at the stated expiry date rather than continue automatically.

10.3 ECTA cooling-off and immediate commencement

ECTA provides a seven-day cooling-off right for certain electronic service transactions, but section 42(2)(d) excludes services that begin with the consumer’s consent before that seven-day period ends.

Where you expressly request and consent to immediate commencement of the Service and access is then provided before the seven-day period ends, the section 44 cooling-off right does not apply to the extent that the exclusion in section 42(2)(d) of ECTA applies. If that statutory exclusion does not apply, any applicable cooling-off right remains available.

10.4 Change-of-mind refunds

Outside a statutory cancellation, cooling-off or remedy right, we do not generally offer a discretionary refund merely because access has been activated and the customer later changes their mind, chooses not to use the Service or uses less of the subscription than expected.

This does not limit any remedy for a service that is materially defective, inaccessible, not supplied as described, or otherwise subject to a mandatory remedy under South African law.

For any cancellation or refund request, contact support@groundschool.aero. Where FastSpring is the Merchant of Record, the payment-side refund may be processed through FastSpring. Where the original payment was processed through PayFast, an approved refund will ordinarily be processed through PayFast to the original payment method where supported.

11. Electronic Transactions

For any electronic transaction in which Morz Group is the supplier, we will make the information required by ECTA section 43 available before the order is placed, including the relevant supplier details, main characteristics of the service, full price and charges, payment method, applicable terms, service timing, transaction-record access, refund/cancellation terms, privacy/security information and any applicable section 44 rights.

Before finally placing such an electronic order, you will be given an opportunity to review the transaction, correct mistakes and withdraw from the order. For a Morz Group sale paid through PayFast, Morz Group remains the supplier and the PayFast payment flow forms part of the payment-processing process. Where FastSpring is the Merchant of Record, FastSpring provides the transaction information and payment terms applicable to its sale.

12. Offline Access

Where offline functionality is available, downloaded content is licensed for your personal use during the applicable access period and must not be copied, extracted, republished or redistributed. Periodic online verification may be required to confirm entitlement and membership status.

13. Intellectual Property and Licence

All intellectual-property rights that subsist in Ground School and its content, including course material, exam questions, explanations, graphics, software and design, are owned by or licensed to Morz Group (Pty) Ltd., except where we identify third-party material or applicable law provides otherwise.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the content for your own non-commercial education and exam preparation during your authorised access period.

You may not copy, reproduce, distribute, sell, republish, scrape, systematically extract, share or use the content to develop a competing question bank or product, except to the extent applicable law expressly permits.

14. Copyright Notices

If you believe material in the Service infringes your copyright, contact info@morzgroup.com with a description of the work, the location of the material and your contact details. We will assess the notice in good faith.

15. Question Submission Programme

Where the Question Submission Programme is offered, submissions are accepted and evaluated at our discretion. Submissions must be original or lawfully supplied and must not infringe third-party rights. Any reward, access benefit or other consideration will be the benefit described when the submission is accepted.

16. Prohibited Use

You may not use the Service unlawfully; share an individual account; share protected course or exam content without permission; use bots, scrapers or scripts to extract content; circumvent access controls; reverse-engineer software except where law permits; introduce malicious code; or use the Service or its content to build an unauthorised competing product.

17. App Stores and Third-Party Terms

If you obtain an app from an app store, the store’s applicable terms and standard licence terms also apply to your relationship with that store.

If you obtain an app from Apple’s App Store, Apple’s standard end-user licence agreement applies unless a custom licence agreement has been provided for that app. Other applicable app-store terms may also apply to your relationship with the relevant store.

18. Third-Party Services

We use third parties for payment processing and commerce, hosting, analytics, performance monitoring, support and app distribution, including PayFast and FastSpring for relevant purchases. Their applicable terms may apply to their own services. Our processing of personal information is described in the Privacy Policy.

19. Availability, Changes and Support

We may update, change, suspend or discontinue a feature or content item. We will provide any notice or remedy required by South African law. We provide reasonable technical support for access issues through support@groundschool.aero.

20. Important Liability Notice

This section limits our liability and must be read together with the aviation and training notice above.

The Service is provided on an “as is” and “as available” basis. We make reasonable efforts to maintain useful and current educational content, but we do not guarantee that every item is error-free, complete or current at all times.

To the maximum extent permitted by South African law, we exclude liability for indirect or consequential loss arising from use of or inability to use the Service. We do not exclude or limit liability where doing so is prohibited by law, including liability that cannot be excluded under the CPA. Nothing in these Terms limits a mandatory statutory right to quality service or another remedy.

21. Indemnity

This section may require you to reimburse us in limited circumstances. To the extent permitted by law, you are responsible for reasonable direct losses or costs caused by your unlawful use of the Service, infringement of third-party rights through material you submit, or a material breach of these Terms. This clause does not make you responsible for loss caused by Morz Group’s gross negligence or conduct for which liability may not lawfully be shifted to you.

22. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the Service or by email where reasonably practical. Where the law requires fresh acceptance, we will obtain it.

23. Complaints and Disputes

Please contact support@groundschool.aero first so that we can try to resolve a complaint. You remain free to use any statutory consumer, regulatory, ombud, tribunal or court process available under South African law. South African courts have jurisdiction, subject to mandatory jurisdiction rules.

24. General

Severability. If a provision is invalid or unenforceable, it will be severed or limited only to the extent necessary, without affecting the remainder.

No waiver. A failure to enforce a provision is not a waiver of that provision.

Language. The English version is the operative version.

Contact

Privacy, POPIA and PAIA enquiries: privacy@morzgroup.com

General enquiries: info@morzgroup.com